Thank you for visiting and shopping at cattlesupplies.com.au. Below are the details of our shipping policy, including how we process, ship, and handle your order.

Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This confirms that we have received your order in our system and pre-authorized your payment.

Shipping Commitment

At Cattle Supplies, our goal is to provide you with the best possible shipping experience, no matter where you are located. We are committed to delivering to customers across the Australia  with high levels of speed, reliability, and service quality.

Shipping Timeline

  • Order Handling Time: 2–3 business days (Monday to Friday)
  • Transit Time: 5–10 business days (Monday to Friday)
  • Order Cut-Off Time: 5:00 PM Australia (GMT+10)

Shipping Charges

  • Free Shipping on All Orders

We are pleased to offer free shipping on all orders, regardless of order value.

After You Place an Order

Once your order is placed:

  • You will receive an email confirmation with your order number and receipt.
  • For customized items, we will contact you separately to confirm all necessary details. These products will be shipped only after customizations are finalized.
  • Please check your spam/junk folder if you don’t see the confirmation email in your inbox.
  • If you do not receive a confirmation email, please contact us at Sales@cattlesupplies.com.au with the subject line: “Order Confirmation Not Received”.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the delivery progress.
If you have not received a tracking number within 2 business days, please contact us and we will assist you promptly.

Order Acceptance & Pricing Policy

Please note that certain orders may be refused or canceled due to:

  • Errors in product pricing or availability
  • Suspicion of fraudulent activity
  • Incomplete or unverifiable order information

We may request additional verification (e.g., phone number, billing address, ID) before accepting an order. If we suspect a risk of fraud, we reserve the right to cancel the order immediately.

We strive for accurate pricing on our website, but if a product is incorrectly priced, we may cancel the order or contact you for further instructions. We reserve the right to cancel such orders even if payment has been processed.

Contact Information

If you have any questions about your order or shipping, feel free to reach out to us:

Business Address:
Christine Crescent, Lalor Park, New South Wales 2147, Australia
Email: Sales@cattlesupplies.com.au
Phone: 0470 290 847